Frequently asked questions

What features do your windows have?

Top hung and side hung fully reversible, outward opening, cleanable from the inside.
Top hung and side hung sash and case look-a-like, outward opening, cleanable from inside.
Side hung inward opening.
Fixed lights.

What features do your doors have?

Inward and outward opening front and back doors.
Inward and outward opening french/balcony doors.
Sliding patio doors.
Internal redwood doors.

Where are they made?

Norway

What is the delivery period?

4-5 weeks normally, maximum 7 weeks on some specials such as round/triangular windows, arch top doors etc.

Do they come glazed?

Yes with hundreds of glazing options.

What types of finish do you offer?

Any colour of stain or paint, with different colours inside and out if required.

What sizes do you offer?

Any size or shape combination.
(There may be limitations such as for lorry height and weight on hinges)

Do you have a standard price list?

No, everything is made to order.

Is the timber treated?

Yes, double vacuum impregnated, treated laminated pine.

Where does the timber come from?

From sustainable Scandinavian forests.

What guarantee do you offer?

10 years providing installation and maintenance instructions are followed.

Do you make tilt and turn windows?

No

Are your windows and doors tested?

Yes, at Paisley University, Glasgow (Macdata)

Maintained by Broxden